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CUSTOM HIDE
MADE IN USA


Toll Free: 1-888-624-2448
Mon-Fri: 8:00 AM - 5:00 PM PST

E-mail: CService@Customhide.com

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We have been producing hand-crafted leather briefcases and backpacks in the United States since 1997.

At Custom Hide, our passion is to produce the best, and have a satisfied and a loyal customer base.

We have been accredited by the Better Business Bureau  Custom Hide, Inc. BBB Business Review since 2001 and earned a A+ plus rating by never having received a single complaint.

We do not believe in overpricing and over-hyping our products . Our feedback record speaks for itself!


OUR MISSION
What sets us apart from the others in the business is the fact that we manufacture our own products in the USA.

 Our mission is to manufacture quality leather products for everyday professionals. "We know that by offering a quality hand-crafted leather bag at the best prices possible, we expand our satisfied and loyal customer base every day"

What makes us so unique is, our ability to produce an individually customized leather cases built to your exact specifications. So instead of having to settle down for a bag where the details have already been predetermined, simply have one custom-made to fit your needs.

Our products are not available in any retail stores.

Detailing a leather product briefcase is the hardest parts of the manufacturing process. Any leather worker with a sewing machine can stitch a couple of leather pieces together but, only a skilled craftsman can create a unique product with all the fine details.

Our expert craftsmen hand-craft our products one at a time; ensuring each piece is crafted with a relentless attention to detail. Each item is created using full-grain leathers, solid metal hardware, polished zippers, and only the highest quality threads.

Our products are finished/crafted with features such as interior full-length zipper pockets, pockets w/snap closures and card holders that make them not only appealing, but also functional for real everyday usage.

Anyone that has accidently dropped a bag on the floor and had things come falling out of it would know how important it is to have a bag with secured interior organizer pockets.

We do not believe in limiting the detailing that goes into our products. A briefcase is a very personal item that you get attached to for many years. As long as the workmanship and the materials are of top notch quality, there is no reason for not having the details/accessories that make a bag complete (in all the years we have been doing business, we have never had an item returned back to us for a zipper or snap repair)

Would you buy a car that does not have cup holders, sun visors or a glove compartment because they might all break down one day?

OUR WARRANTY

We guarantee the quality of our work by an Unconditional Lifetime Warranty

Offering a lifetime warranty is easy; but having a proven record with a very low percentage of warranty claims, and a satisfied and a loyal customer base that goes back to over 15 years is what gives it a real meaning.


OUR LEATHERS
Our leathers are hand-selected from America's finest tanneries. Like a fingerprint, each one is unique.
We use 5-6 ounce sturdy full-grain cowhides that have been cured with natural vegetable extracts that rather than wearing out, develop a natural "Patina" and grow more beautiful each passing year.  Also unlike other manufacturers, the linings we use inside our briefcases are supple Full-Grain waterproof cowhide leathers, instead of fabric or less expensive suede or pigskin lining that would show wear, create dye/color transfer issues and get soiled by time. We would not be able to offer the lifetime warranty on our products, if we chose to use the less expensive alternatives.

The natural oils in the hides we use provide enough waterproofing for you to take them out to rain or snow for even a couple of hours at a time.

Full-grain leather is the best quality you can buy. It is pure leather without alterations or corrections to its natural pattern.
Hides chosen for full-grain leather are superior quality and selected to ensure the finished product has no imperfections. Markings and texture are original and never altered.

STITCHINGS
Stitching is very important because it elongates the life of the item. Better stitching means better quality. You'll be able to have that item around for a lot longer when the stitching is perfect. Just by looking at some seams you will be able to tell that it was well-constructed by the elaborate stitching. Make sure the stitching is straight. Crooked stitching and hems probably means it was made by people who aren't professional. If you see a loose thread, go ahead and pull it. If it starts to unravel the stitching, put it back and walk away.
One thing will never change: neatness counts. Stitches should be evenly spaced and run parallel to each other.


THREADS
We use high quality #69 100% polyester thread. This is a heavy duty sewing thread that is resistant to chemicals, abrasion, and sunlight. This thread is produced from type 66 filament nylon, the highest grade available.

HARDWARE
When it comes to hardware, think heavy. Solid brass hardware will feel weighty and sturdy in the hand.

All the metal fittings that go on our products are solid brass to ensure durability. The quality of solid brass makes it costlier than aluminum or plated steel. But unlike those metals, solid brass will not rust, corrode or need to be periodically replaced. So, solid brass will not only give you a lifetime of reliable performance, overall, it will end up saving you a headache.

Antique finish: Throughout our website, you will see our hardware photographed in the antique brass finish. This traditional finish provides contrast which accents the ruggedness of our products. The natural finish of polished brass is shiny. To the contrary, an antique brass finish appears worn with time, is darker than natural brass, and absorbs more light than it reflects.

ZIPPERS
 All of the document pockets on our Briefcases and accessory pockets on our Backpacks are constructed with high quality YKK plastic zippers with interlocking coils, woven into the zipper webbing.  One of the best features of coil zips is the self-mending property. If an unlikely zipper jam occurs, all you need to do is pass the zipper slider back and forth and the coils will straighten out without any further problems.

The zippers are covered by the same lifetime warranty on our products. In all the years we have been doing business, we have never had a briefcase or a backpack returned back to us for a zipper repair)

Zipper Facts
Plastic zippers are much less likely to break, and jam up than metal zippers.
Plastic zippers are easier to zip up and require less maintenance.
Coil zips are stronger than solid plastic tooth zips.
Larger zips are not necessary stronger.
Metal zippers are typically rough and scratchy, so getting your hand in-and-out of pockets would not be as comfortable, though it could be a good way to exfoliate your skin.


CONSTRUCTION
We only use solid pieces of hide in the production of our designs.
In our briefcases, a steel metal bar is bar built into the top under the handle for added support and durability. All the other parts, including the shoulder strap are constructed with the same emphasis on strength and reinforced with solid brass rivets at the pressure points.

The shoulder straps on our backpacks are constructed from two layers of heavy-duty leather for extra durability and built wider than usual for extra comfort.

You can always reach us via Email or Toll Free: 1-888-624-2448
CService@Customhide.com

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