100 % COMMITMENT TO QUALITY AND RELENTLESS ATTENTION TO DETAIL SINCE 1984
Our entire collection of high-quality leather briefcases and backpacks is only available at customhide.com. And it's all backed by our Lifetime Warranty.
We take great pride in our work and in the relationships we've built with our customers over the years. We work hard to provide high-quality products and services, and we place a high value on our customers' input. In return, we receive high praise for our products and services. Here are some unedited testimonials that are typical of the positive feedback we receive. Robert BurdickCharlotte, NC0 of 0 people found the following review helpful: Excellent craftsmanship and attention to detailI cannot express how well made this bag is in terms of aesthetics and functionality. The bag is just as classy when you get it as it looks, but has a ruggedness that allows you to take it from the board room or court room to the local library or coffee shop. The customer service is amazing, I was facing a deadline and they did everything they could to make it get to me as fast as possible. I am a customer for life, big difference between this bag and those that are mass manufactured. I was actually able to speak to the Owner!!!!! This company is amazing. Gabriel Oquin Phoenix, AZ United States Excellent ProductI purchased this briefcase five years ago after graduating law school. After traveling all over, carrying significant documents and electronics, the briefcase still looks great and works perfectly. Never a single problem. Obviously, this briefcase isn’t cheap, and if you are a person that likes to get something new every year the briefcase will look amazing but it won’t be anywhere close to needing replacement. This briefcase is probably best for people that want a great product, understand that quality is a rare thing in the world today, so they are willing to pay a touch more for something that will last a career. Santiago U.HOUSTON, TX United States Excellent backpack; even better customer serviceI made my purchase on February 2024. I received the backpack promptly after the stated wait time. The quality, craftsmanship, and design were stellar. Upon further review of the inside zipper pocket, there was a small section (~2cm) which was missing stitching. I contacted the customer service team next day and sent them pictures of the gap. Without hesitation, the team requested I return the backpack for them to inspect and correct the missing stitching. Their turnaround was exactly one week, as they stated. After receiving the backpack for a second time, it was in perfect condition. The team made a great product and more importantly, backed their lifetime warranty immediately. Will buy again from them again. Ryan O.Newmanstown, PA United States SCHOLAR 3 COMPARTMENT LAPTOP W/POCKETSWow, what a briefcase! This bag is absolutely amazing. I couldn't really ask for anything better, thick beautiful leather that will last and lifetime and then some. I love that it's still very rugged yet without all the extra handwear and straps that other premium leather begs have that make them look a little too rugged for an office setting and little more suited for searching caves for ancient artifacts with a whip and a fedora. I couldn't recommend Custom Hide any more, fantastic company
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