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Customer service as good as the product |
October 2, 2016 |
Reviewer:
Dylan Oehler-Stricklin from Davis, CA United States
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I contacted Custom Hide immediately after I discovered their website. I had been searching for the perfect scholar type briefcase to give my son as an off to college gift, and I knew I'd found it as soon as I saw the site and read the reviews. The problem was that I had less than two weeks before his departure. Upon Custom Hide's assurance that they could deliver it rush, I ordered the scholar three compartment with pockets briefcase. They came through. No hitches, no confusion, just total, simple competence. The briefcase arrived on time, and it is a work of art. I've never spent anything like this kind of money on a briefcase or bag, but I have not had a second of buyer's remorse. The quality of the materials and workmanship is clear before you pick the thing up; my son said he didn't want his initials on it because he's already planning to pass it on to his grandchildren. When he does, I'm sure it will look even better than it does now.
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